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Service Cloud

Put the customer at the centre of your universe

Salesforce Service Cloud

Enhance customer service through one easy portal

The power has been shifted away from brands. Thanks in part to social media, consumers have more say than ever about the public perception of your enterprise. Great service and support is paramount, and Salesforce Service Cloud can help you achieve this.

By using Service Cloud, customers are able to get help and advice from any connected app. They can instantly connect to a service agent or support network from any device, in their hour of need. This technology provides amazing benefits for the customer and your support team, making life easier for everyone. It’s smart, simple, and intuitive.

 

What we do

Service Cloud gives you the ability to manage all your interactions with customers via multiple communication channels in one place; phone, email, and social media. Your team will be able to provide the right information at the right time, in the right way. Satisfaction.

We know one size doesn’t always fit all. Ribbonfish will customise Service Cloud to your own specific service and support needs. We can also seamlessly integrate it with existing systems, without disrupting your operations.

 

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We offer a wide range of Salesforce services, providing consultancy and development on Sales Cloud, Service Cloud, Marketing Cloud, Communities, and much more. We also provide long-term dedicated support, and systems integration services covering a multitude of different technologies. Click on the button below for a full overview.

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